The NSPCC work to protect children from harm and prevent abuse. On their website you will find information on safety inside and outside of the home, children’s mental health, and how to report child abuse. There is a ‘Support for Parents’ section for information on different areas such as mental health and parenting, as well as advice on how to deal with difficult situations.
Childline (Both Swindon and Wiltshire - National Agency)
Get help and advice about a wide range of issues, talk to a counsellor on the phone or online, send Childline an email or post on the message boards. Topics include bullying, relationships, school, and family.
UK Safer Internet Centre offers advice and guidance to young people, parents and professionals around staying safe online. This includes information on e-safety, types of harm, and a parents’ guide to technology. On their website, you can report harmful online content and call for advice using the helpline number above.
Internet Matters (Both Swindon and Wiltshire - National Agency)
From age-specific online safety checklists to guides on how to set parental controls on a range of devices, you'll find a host of practical tips to help children get the most out of their digital world.
ThinkUKnow (Both Swindon and Wiltshire - National Agency)
‘ThinkUKnow’ is the education programme from NCA-CEOP, a UK organisation which protects children both online and offline. Explore one of the six ‘ThinkUKnow’ websites for advice about staying safe when you or a child is on a phone, tablet or computer.
Ask About Games (Both Swindon and Wiltshire - National Agency)
‘Ask About Games’ answer questions parents and players have about video game age ratings, provide advice on how to play games safely and responsibly, and offer families helpful tips to ensure they get the most out of the games they enjoy together.
Childnet – Parent and Carer Toolkit (Both Swindon and Wiltshire - National Agency)
The Childnet Parent and Carer Toolkit will provide three resources that offer practical tips and advice on different aspects of keeping your child safe online. They can help support parents and carers of any age child to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support.
South West Grid For Learning (SWGfL) – Resource Portal (Both Swindon and Wiltshire - National Agency)
SWGfL specialise in supporting schools, agencies and families to affect lasting change with the safe and secure use of technology. They have built an international reputation for developing multi award-winning educational online safety tools, services and resources.
SafeToNet - (Both Swindon and Wiltshire - National Agency)
SafeToNet is an app for parents to help them safeguard their children from online risks like cyberbullying and sexting, whilst respecting their child’s rights to privacy. The SafeToNet Foundation is providing UK families with free access to 1 million licences during the coronavirus pandemic.
Net Aware (Both Swindon and Wiltshire - National Agency)
Net Aware is a guide for parents to the most popular sites, apps and games that young people use. Using reviews from adults and children, it helps parents decide if a site is right for their child, if it is age appropriate and explores what risks they might encounter, enabling parents or professionals to help keep their children safe online. The NSPCC have just launched a refreshed Net Aware site.
Parent Info – via CEOP and The Parent Zone (Both Swindon and Wiltshire - National Agency)
The BBC have a website and app called ‘Own It’. The website has a lot of content for children to help them navigate their online lives, and the free smartphone app comes with a special keyboard which can intervene with help and support in the moments that children need it the most. It can be downloaded for free in the Google Play Store and Apple App Store.
Police Resources – Cyber Safety Activity Packs – Keeping Children Safe During The Holidays (Both Swindon and Wiltshire - National Agency)
Activity packs containing a range of tasks/activities to help children learn about search engines, online gaming apps and chat platforms; helping to recognise cyber-bullying, the dangers of befriending online and exploring concepts such as privacy and safer gaming in an appropriate language for young people.
ASB / Hate Crime (Both Swindon and Wiltshire - National Agency)
Fearless is a site where you can access non-judgemental information and advice about crime and criminality. At fearless.org, you can pass on information without giving any personal details using their 100% anonymous reporting tool. You will also find an A-Z of crime types and information on County Lines.
Fearless also have 15 Outreach Workers across the country, email [email protected] to find out if you have a worker in your area.
Educate Against Hate (Both Swindon and Wiltshire - National Agency)
CEOP are here to help and give you and children advice, and you can make a report directly to them if something has happened online which has made children feel unsafe, scared or worried. This might be from someone they know in real life, or someone they have only ever met online. CEOP take all reports seriously and they will do everything they can to keep you safe.
‘Zip It App’ – via Childline (Both Swindon and Wiltshire - National Agency)
You can contact The Marie Collins Foundation via email on [email protected] for support, including advice and individual counselling, for your child if they have been subjected to online sexual abuse - support is also offered to parents and carers.
The Internet Watch Foundation (Both Swindon and Wiltshire - National Agency)
If you see sexual images or videos of someone under 18 years of age online, report it anonymously to the Internet Watch Foundation who can work to remove them from the web and help to identify victims and survivors.
The Young Gamers and Gamblers Education Trust (YGAM) (Both Swindon and Wiltshire - National Agency)
YGAM is a national charity with a social purpose to inform, educate, safeguard and build digital resilience amongst young and vulnerable people. Helping them to make informed decisions and understand the consequences around gambling and gaming.
Drug Awareness (Both Swindon and Wiltshire - National Agency)
Motiv8 is a substance misuse service for young people aged 11-18 in Wiltshire.
We provide advice, guidance and one-to-one sessions for young people who are having problems with drugs and/or alcohol. The service is free and confidential, and we aim to provide a flexible and non-judgemental space for young people to be open about the problems they are facing.
UTURN is a specialist service that provides support, help and guidance to young people (and their families) who have alcohol and/or drug-related problems. The service encompasses all illicit substances, solvents and prescribed medication but excludes the use of tobacco.
Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free to use. On Kooth you can chat to a friendly counsellor, read articles written by young people, write in a daily journal, and get support from the Kooth community.
Samaritans (Both Swindon and Wiltshire - National Agency)
Samaritans are a charity working towards preventing suicide. They provide non-judgemental advice through their 24/7 helpline above. You can also talk to a Samaritan by email or visit them in one of their branches across the UK. The Samaritans website has support and advice for anyone in crisis, or what you can do if you know of someone else who needs support.
Barnardos – The See, Hear, Respond Support Hub (Both Swindon and Wiltshire - National Agency)
Barnardos has a central place for you to explore, where you can find information, resources & tools - from practical advice on how to talk to your children about the Covid-19 pandemic, to tips on managing anxiety and much more.
Young Minds (Both Swindon and Wiltshire - National Agency)