PCC calls for balanced approach to police reform

Wiltshire's Police and Crime Commissioner Philip Wilkinson has called for a measured and evidence-led approach to police reform, stressing that any changes must strengthen policing's ability to serve communities, protect the vulnerable and maintain public confidence. 

With national discussions continuing around the future of policing, the PCC said in his latest blog that reform presents both opportunities and challenges, and that success will ultimately be determined by its impact on front-line services and public outcomes. 

As part of the ongoing debate, Mr Wilkinson is also encouraging residents across Wiltshire and Swindon to share their views on the future of policing through a public survey launched by his Office.

He said: "Policing has continually evolved to meet the changing needs of society. Today, officers and staff are tackling increasingly complex challenges, including cybercrime, exploitation, safeguarding and organised criminality, alongside the traditional responsibilities communities rightly expect them to deliver.

"As these demands continue to change, it is right that policing considers how it can adapt and improve. Reform can offer opportunities to strengthen services, improve consistency and make better use of technology, but it is important that any changes are carefully considered and focused on delivering real benefits for the public."

Mr Wilkinson also highlighted the progress made within Wiltshire Police over recent years and the importance of ensuring reform supports continued improvement.

"Having worked alongside Wiltshire Police through a significant period of organisational and cultural change, I have seen the positive impact that improvement programmes can have when they are supported by strong leadership, professional standards and a clear focus on public service.

"At the same time, experience shows that large-scale change can be challenging. Reform must be properly planned, evidence-based and implemented in a way that allows organisations to remain focused on delivering effective policing."

The PCC said there are areas where national reform could improve efficiency and collaboration across policing.

"Greater consistency in systems, technology and professional practice could help forces work more effectively together and share learning. Advances in technology and data-sharing also have the potential to support better decision-making and reduce unnecessary bureaucracy, allowing officers to spend more time protecting communities."

However, Mr Wilkinson emphasised that organisational changes alone would not deliver the improvements the public expects.

"Structures and processes are important, but reform must also focus on people. Leadership, professionalism and integrity are fundamental to building confidence in policing and ensuring services are equipped to meet future challenges. 

"Developing the next generation of police leaders and fostering positive organisational cultures should remain a key part of any reform programme." 
Looking ahead, the PCC said the future of policing should be shaped by a combination of innovation, strong leadership and effective local service. 

"There are differing views about the scale and direction of reform that may be required, and it is important that those discussions continue. What matters most is that any changes help policing prevent crime, protect vulnerable people and maintain public trust. 

"While national improvements can strengthen the service, effective local policing must remain at its heart. Reform should build on the strengths that already exist while ensuring policing is equipped to meet the demands of the future."

Mr Wilkinson added: "As these discussions continue nationally, I want to hear directly from the people of Wiltshire and Swindon. Policing exists to serve the public, so it is important that local people have the opportunity to share their views on what police reform should look like and what matters most to them." 

Published Thursday 13 August 2026