Improved help and support for anyone who is a victim of crime comes into force today.

The Victims’ Code, which was first introduced in 2006 by the Ministry of Justice, outlines the minimum standard of treatment and the level of support victims of crime can expect from the police, courts and other criminal justice agencies, from the moment they report a crime.

Today’s changes include 12 overarching rights to ensure that victims of crime get a better level of service and support.

Police and Crime Commissioner Angus Macpherson welcomes the improved code: “I am very supportive of the updates to the Victims’ Code which come into effect today.

“The changes reflect the victims experience over the past few years and I welcome the work undertaken by the Ministry of Justice to bring it up to date.

“Over the last few years we have rightly seen the focus change from offender to victim, placing the victim at the heart of every crime report and every investigation. The updated Victims’ Code will help us to build on this, as well as giving victims the help and support they need to heal and move forward.

“The Victim and Witness Care Service, Horizon, supports victims of crime across Wiltshire and Swindon. Through their work they will continue to offer the best support to victims of crime,  ensuring that their rights are met and we work to ensure that we exceed this standard.”

For more information about the Horizon Victim and Witness Service visit