PCC asks victims for their opinions on support services

Wiltshire’s Police and Crime Commissioner, Philip Wilkinson, is asking anyone who has been affected by crime to share their views in order to shape the support services that are provided in the future.

The Commissioner is asking crime victims to take part in a short online survey at Wiltshire and Swindon Victim's Voice Survey (surveymonkey.co.uk)  which aims to find out how existing referral processes and support services are working, and which areas could be improved in order to help victims in the future.

Over the last year, more than 11,000 victims have been helped by services supported and funded by the PCC such as Horizon, Victim Support, Swindon Women’s Aid, SARC & Splitz, which aim to help all those affected by crime to cope and recover. Philip is now reviewing these services and responses of Criminal Justice partners (including the Police and Courts) to ensure they meet the needs of victims and is carrying out the consultation to consider what needs to be improved going forward.

Wiltshire PCC Philip Wilkinson said:

“Victims of crime rely on support services to help them to recover from what can often be a traumatic event, no matter what the offence. They deserve to feel involved in the criminal justice process, to be kept up-to-date on their cases and given dignity at all stages of the process.

“I want victims in Wiltshire to receive the very best possible support and, by giving us their views and feedback, those who have been unfortunate enough to suffer at the hands of criminals can be involved in a critical stage of this process.

Only by hearing more about what you think of our services, and that of the CJS, will we be able to provide a measurement for local performance of agencies and services.

Using your voice, and your experience, will also ensure we can shape and deliver the service that you require and that fit within the operational policing priorities while meeting the needs of the community too.”